The New York City Council examined impacts of the Metropolitan Transportation Authority’s (MTA) cuts to Access-A-Ride at a hearing October 7.
The Council’s committees on aging and disabilities questioned Joseph Smith, senior vice president of New York City Transit (NYCT) Buses and Steve Lopiano, acting vice president of paratransit about service changes.
Forty percent of Access-A-Ride (AAR) customers have already experienced service changes and the MTA plans to expand the changes throughout the system next year.
Smith said the MTA used the summer to test the changes, making 5,240 feeder service trips and telling AAR customers to use the bus system on their own for 2,777 trips in which they were deemed able to travel the distance to and from the bus stops they needed. There were 35 complaints.
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