Foundation leaders who want to increase the accountability of their work should consider supporting efforts to solicit feedback from beneficiaries, say three experts in the field of conducting recipient assessments.
To succeed, the feedback must be representative, actionable, systematic, and comparable, said Fay Twersky, Phil Buchanan, and Valerie Threlfall in a webinar presented last month by the Stanford Social Innovation Review (SSIR). The webinar was based on the article, "Listening to Those Who Matter Most, the Beneficiaries," written by the webinar speakers and published in the spring 2013 issue of SSIR.
Read the full article on Transparency Talk, a Foundation Center blog, by clicking here.
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